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Irish Country House Hotel |
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We use our own discretion when applying this policy so these rules are not cast in stone but we feel it is important to make guest aware of their liabilities in the event of having to cancel a pre-booked stay. As a small business we are particularly vulnerable to guests who cancel close to the date of their arrival.
Upon booking we take a credit card number, the details of which we hold until the guest leaves. If a guest cancels more than 3 days prior to arrival we reserve the right to charge a 20% cancellation fee. For any cancellation less than 3 days prior to arrival an additional charge of one night’s stay will be made to the credit card. However, in the event where we replace the booking with an alternative, 100% of any revenue earned will be used to offset any cancellation charges.
The above does not apply to large group bookings over weekends. Please ask us for our cancellation policy regarding such bookings.
When making a booking we require a deposit to be paid by credit card or cheque. No booking is accepted without a deposit. If a guest cancels more than four weeks prior to their arrival date we reserve the right to retain the booking deposit. If a guest cancels less than four weeks prior to their arrival date we reserve the right to charge the full price of the booking. However, in the event where we have enough time to replace the booking with an alternative, 100% of any revenue earned will be used to offset any cancellation charges. In practice this means that usually, but not always, our guests do not incur cancellation charges.
Frank & Rosemarie Kennan |
Roundwood House |
Mountrath, Co. Laois |
Tel: 057 8732120 |
Fax: 057 8732711 |
Email: roundwood@eircom.net |
Web: www.roundwoodhouse.com |